Front Desk Security / Reception & Concierge Services

G8 Security provides highly professional reception and concierge staff in London to represent the face of your organization to make an excellent first impression. For added value they provide both customer service and security tasks depending on your needs and can be provided on a full or part-time basis, or to supplement your own staff.

Lobby or front desk personnel are often the first point of contact between your company, office or high-rise building and the public.  Whether providing security, strict access control, concierge services and information or VIP reception, G8 Security officers are SIA licensed, trained professionals who will project the image and service that you desire.

Our trustworthy and dependable front desk security officers are trained to become knowledgeable of their security settings to create a safe and secure environment that is engaging and inviting for employees, staff, tenants, and visitors while providing exceptional customer service.

Our security officers perform the following services and more:

• Greeting and checking in any guests
• Maintain constant surveillance of assigned areas providing maximum visibility
• Access control to assure that all persons entering the building are authorized to do so
• Provide appropriate assistance as needed to clients, their employees, guests, and visitors in an expedient and professional manner
• Complete any incident Reports, daily activity reports, or other written documents as requested by the client
• First aid trained and assist in emergencies including fire evacuation, ambulance, police liaison
• Enforce rules and policies of the property
• Promote good public relations though courteous, helpful, and professional contact with clients and their guests/visitors
• Perform other related duties as applicable including facilities management
• Monitor CCTV
• Visual deterrent against criminality
• Operation of the internal information centre (Help desk).

Our Security officers:

• Present professionally in a uniform or dress code of your choice.
• Perform both customer service and security tasks depending on your needs.
• Rigorously trained and fully briefed on your business and their role.
• Conduct themselves appropriately and respectably as a member of your staff.
• Bi-lingual (If required)
• Technically proficient
• Excellent communication and interpersonal skills

We can tailor a solution to achieve your security and budgetary goals whether you need full 24/7 cover or just night watch our goal is to solve your security needs so feel free to contact us for more information with a no obligation appraisal of your requirements.